Shipping & Delivery Policy

At SnazzyTwist, we aim to get your new handbag or accessory to you quickly, safely, and reliably. Here’s everything you need to know about shipping to the USA, UK, and select international locations.

Order Processing Time

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
  • We process orders in the order they are received. During busy periods (e.g., holidays), processing may take up to 5 business days.
  • You’ll receive a confirmation email with tracking details once your order ships.

Shipping Rates & Methods

We partner with trusted carriers (e.g., USPS, UPS, Royal Mail, DHL) for secure delivery. Rates are calculated at checkout based on your location, order weight, and selected method.

  • USA (Domestic):
    • Standard Shipping: $8–$15 (5–10 business days).
    • Express Shipping: $20–$35 (2–4 business days).
    • Free Standard Shipping on orders over $150 (USA only).
  • UK (Domestic):
    • Standard Shipping: £6–£12 (3–7 business days).
    • Express Shipping: £15–£25 (1–3 business days).
    • Free Standard Shipping on orders over £120 (UK only).
  • International (outside USA/UK):
    • Standard Shipping: $20–$45 (7–20 business days, depending on country).
    • Customs duties, taxes, VAT, or import fees are the customer’s responsibility and not included in shipping costs. These are collected by your local customs office upon arrival.

Rates are displayed clearly at checkout before you pay—no surprises!

Delivery Timelines

  • We aim to deliver within the estimated times above, but actual delivery depends on your carrier and location.
  • In the UK, goods must arrive within 30 days of your order (or the agreed timeframe) under the Consumer Rights Act. If no specific date is agreed, we deliver as soon as reasonably possible.
  • Tracking is provided via email—use it to monitor your package.

Shipping Restrictions

  • We currently ship to most countries, but some restricted destinations apply (e.g., certain high-risk areas). Check availability at checkout.
  • We do not ship to P.O. boxes for certain carriers—use a physical address for best results.
  • Handbags and accessories are non-hazardous, so no special restrictions apply.

What If There’s a Problem?

  • Delayed or Lost Packages: Contact us with your tracking number—we’ll help track or resolve with the carrier.
  • Damaged on Arrival: Inspect your package upon delivery. If damaged, take photos and contact us within 7 days so we can arrange a replacement or refund (see our Return & Refund Policy).
  • Wrong or Missing Item: Reach out right away—we’ll make it right quickly.

Contact Us Questions about your order or shipping? We’re here to help: Email: snazzytwistofficial@gmail.com Use our Contact Form on the website.

We’ll respond within 1–2 business days. Thank you for choosing SnazzyTwist—we can’t wait for you to enjoy your new piece!

Last updated: January 30, 2026